We will ship your order using the fastest, safest, and most reliable method possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience.

When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment (small parcel only). We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

What are your shipping rates?
Shipping rates are based on the size of the order. If the order weighs less than 150lbs it will be sent small parcel (rates vary). If the order weighs over 150lbs it will be shipped using a freight carrier (normally 18-30% of the purchase price). For more information on the different shipping methods please see below.

How will my order be delivered?
Small Parcel Shipping (less than 150lbs. and standard sized packages)
All orders will be shipped using UPS. Shipping is calculated during the checkout process or can be calculated in your shopping cart. Items that ship small parcel and are shipped for free will reflect it in the checkout process. Small parcel shipping estimates are based on weight, dimension, class, ship-from and ship-to addresses.

Freight Delivery (over 150lbs. or oversized packages)
Standard freight in situations where packages are either oversized, their weight exceeds that of small parcel regulation and/or the manufacturer's or shipper's shipping policies. Items that ship standard freight and are shipped for free will reflect it in the checkout process. In some instances it is possible to upgrade your freight shipping to include a liftgate service or inside delivery for an additional cost. Some items may include these services for free and they will be designated as such during the checkout process. For shipments that require special assistance and a more upgraded service such as White Glove we highly recommend that you place your order with us over the phone and/or contact customer service at 866.316.8316 so we can provide you with a precise shipping estimate prior to order placement.

Using your own carrier
If you choose to use your own carrier and have such an account shipping arrangements, costs and the responsibility of item delivery are that of the buyer / purchaser. Shor Fabrics cannot guarantee shipping that Shor Fabrics is not responsible for, thus if a shipment is lost or stolen when using your own carrier it is your own responsibility. You must make proper pickup arrangements with Shor Fabrics and the designated carrier. Shor Fabrics will properly prepare all items for shipping.

Do you ship outside the continental United States?
Due to the cost of shipping large products, we do not currently ship outside the 48 contiguous United States. If you wish to have items ship internationally you must use your own carrier and make proper arrangements for pickup / delivery. Shor Fabrics highly recommends that you insure such shipments.

How will my order be delivered?
Regular shipping is curb-side delivery. Customers will be responsible for unloading the shipment off the truck. The shipper will call to set up an appointment before delivery. We suggest having at least two people available to help unload the shipment.

When will my order arrive?
Every product on our site has an estimated Lead Time - the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Others items require a longer time (e.g. 2-4 weeks). Each product page on our site includes the estimated lead time.

For Small Parcel shipments, delivery usually takes between 1 and 6 business days after your order is picked up from the warehouse. You should remember that the estimated lead time still applies before the item ships out. Be sure to consult the product's lead time before you order with expedited shipping, and call us if you have any questions or concerns.

For Truck Freight shipments, delivery usually takes between 3 and 10 days from when your order ships. For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.

Do you offer free shipping?
Items marked FREE SHIPPING on the product page will ship for free! In order to keep your costs down and our pricing simple, we either provide free shipping or, in certain cases, charge shipping per item. This charge, if any, is indicated in your shopping cart and covers ground shipping within the continental United States. We won’t surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay, with one exception: if you are shipping an order to Maryland, we are required to charge sales tax.

Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.

Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. This information is noted on each product page and the total shipping charges, if any, will be detailed in the shopping cart page prior to checkout.